Sorry... I never saw your message...All of our listings have our phone number in it, for just this reason - if there an issue, you can call us! eBay messaging is not accurate at all. I probably get notifications of 75%-85% of the messages sent to me.
The quantity in the listing was inaccurate - we sold 3 more through the web site/FB/TeamCapri. The gray one I broke was the last one we had in stock. If you don't want to/can't wait until the replacements get here, I will happily refund you! It was an unfortunate accident - They are expensive pieces, so when I break one, I'm not happy. I should have it this week, and I will ship the same day I receive it!
--Russ